Press release

For immediate broadcast

The 211 service now implemented in the MRC des Jardins-de-Napierville

Montréal, November 13, 2018— The MRC des Jardins-de-Napierville, Information and Referral Centre of Greater Montréal (IRCGM); 211 manager, as well as Centraide of Greater Montreal are very proud of the 211 implementation in the MRC des Jardins-de-Napierville.          “Starting now, the 2-1-1 telephone service is available in all municipalities in the MRC from 8:00 am to 6:00 pm, every day, including holidays, specifies Pierrette Gagné, Executive Director IRCGM. You just need to dial these three, easy to remember numbers to reach a counsellor and get a human voice on the line. In addition, the web site is always accessible for citizens, counsellors and organizations,” she indicated.

“It is a great time for the citizens of our MRC, as well as our community organizations, states Mr. Paul Viau, Prefect of MRC des Jardins-de-Napierville. We made the decision to make the 211 service accessible on our territory because we’ve understood that it is an easily accessible, one-stop entry for anyone looking for public or community services, for people facing obstacles and social difficulties, as well as, for counsellors and professionals working within health and social services, within government agencies and of course, within the community sector.”

“Every organization located within the MRC, as well as organizations that serve it, are listed in the 211 database which holds almost 6,000 resources that are regularly checked and updated. Resources that are for seniors, immigrants, food and material assistance, affordable housing, youth and family services, help for the homeless, employment, volunteering and much more.”

“We all know that no one is immune to going through difficult situations and during these times, having access to support can make all the difference” states Mrs. Lili-Anna Pereša, President and Executive Director for Centraide of Greater Montreal, co-leader of 211.

“211 is the preferred means that is free, available to all and able to help people with social needs by referring them to socio-community resources that will find solutions to their problems and thus allowing them to take control of their situation, she continues. Furthermore, statistics collected from requests made to 211 offers decision makers and organizations an accurate read on the evolution of the social situation, namely needs to be met in order to properly deploy resources on the territory, she adds. 211 is also very important for counsellors and social workers who work with people in need.”

In the Greater Montréal, 211 is now available in more than 90 municipalities including the eleven municipalities of the MRC des Jardins-de Napierville: Canton de Hemmingford, Village de Hemmingford, Napierville, Saint-Bernard-de-Lacolle, Saint-Cyprien-de-Napierville, Saint-Édouard, Saint-Jacques-le-Mineur, Saint-Michel, Saint-Patrice-de-Sherrington, Saint-Rémi and Sainte-Clotilde.


MRC des Jardins-de-Napierville

The MRC des Jardins-de-Napierville is a regional organization that groups eleven municipalities. It strives for regional development and concertation. Thanks to a team of professionals, it sustains land-use planning, the management of waste materials, fire prevention and cultural development. With strong social development, seniors and family policies, the MRC continues to strengthen its efforts in improving the quality of life of its 28,624 citizens.


Information and Referral Centre of Greater Montréal

Information and Referral Centre of Greater Montréal offer bilingual social and community information and referrals to Greater Montréal citizens and counsellors, either by telephone, online or through printed directories with the 211 Grand Montréal service. It manages two telephone services who offer support, information and referral: Drugs: Help and Referral and Gambling: Help and Referral, as well as the TeleCounseling for compulsive gamblers program.


Centraide of Greater Montreal

Centraide of Greater Montreal is active within the territories of Laval, Montréal and the South Shore. Nearly 57,000 volunteers are involved within some 350 organizations it supports and 22,000 volunteers devote their time to organizing its annual campaign. In Québec, Centraide is present in 18 regions and receives support from companies, private, public and para-public institutions, as well as, unions. The funds raised are locally distributed to break the cycle of poverty and social exclusion. For more information:


Mrs. Nicole Inkel
MRC des Jardins-de-Napierville
Telephone: 450-454-0559


Marie Vaillant
Director of Communications
Information and Referral Centre of Greater Montréal

Telephone: 514-527-1388, ext. 215
Cellular: 514-889-9535

Annick Gagnon
Public Relations Advisor
Centraide of Greater Montreal
Telephone: 514-288-1261, ext. 242