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Our mission: to inform and guide you towards the most appropriate resource
The Information and Referral Centre is an autonomous and bilingual non profit organization which offers free information on community resources of the Greater Montréal in terms of social security, health, employment, welfare, and recreation.
Here are a few example of the kind of help that the Centre offers:
Where could I get help from a food bank?
I am looking for transportation or assistance to take my father to a medical appointment.
I would like to donate furniture, clothing and household items. Do you know of an organization that could come and get them?
Do you know where I could have help with my tax income report at low cost?
Is there a place where I could take English classes?
I am looking for low cost activities.
I am looking for a supervised appartment or housing cooperative.
The Centre also manages specialized services, Referral Helpline for Seniors and two helplines available throughout the province, 24 hours a day, 7 days a week: Drugs : Help and Referral and Gambling: Help and Referral.
Press release: Alcohol and drug users are worried and disarrayed
Press release: Marie Vaillant Nominated Director of Communications at IRCGM
Press release: Just a few more days before … income taxes
Press release: IRCGM offers its condolences to Mr. Jean Lapierre and Mrs. Nicole Beaulieu’s family  
In the News: Laval and IRCGM: Long live 211!
Press release: (in French) Service 211 Laval - une première dans la grande région métropolitaine
Picture: Pierrette Gagné, Executive Director IRCGM and the Mayor of Laval, M. Marc Demers
Press Release: IRCGM, proud partner of the City of Laval in the implementation of the new 211 service
A word from Pierrette Gagné: March 8, for all of us!
In the News: Breakfast TV Montreal reports of our Helpline for Seniors
In the News: The Gazette talks about our Referral Helpline for Seniors
In the News: Radio-Canada talks about our info-help refugees line
Press release: An info-referral telephone service, 7 days a week, for seniors of the Greater Metropolitan Area
Breaking News! IRCGM now has an Instagram account!
Press release:211 Day - 211: an added value for the metropolis
The Gazette covers our story about our new Directory on homelessness resources!
Directory of Community Services for Homeless people: available at The Information and Referral Centre
Media Notice:Launching of the Directory of Community services for Homeless People in the Greater Montréal area
IRCGM's Brigitte G.-Boudreau is in Bel âge Magazine!
"Helping through Information", the magazine l'Itinéraire is on our trail
Press release: Centre Mélaric’s Closure: The Information and Referral Centre of Greater Montreal is preoccupied
Red Feather Forum Talks About Us!
The Information and Referral Centre of Greater Montréal is launching www.ainesmtl.ca an innovative
Directory of Social and Community Services of Greater Montréal 2014-2015
Looking for food assistance for the Holiday season?


Great News
211, soon in Laval!

Because of our expertise in the field of info-reference for 60 years, IRCGM will provide in a very short while the Laval citizens with all the information that they need regarding Laval social and community groups, and about those outside of Laval that serve their needs and this, with the help of the Web site and by a telephone service facilitating access to our service: the 2-1-1.

This announcement was made on March 18 by Laval’s mayor, Mr. Marc Demers at a press conference conference in the presence of Louis-Philippe Bourgeois, Chairman of the Board of IRCGM and Pierrette Gagné, Executive Director, Mr. Mario Régis, vice-président Social Development of Centraide of Greater Montreal and of other distinguished guests.

Deployment of 211 in Laval

The new 211 service, for which the Centre is the manager, deploys in two ways, one via the Web...

  more >>

Executive message
The Info-aide réfugiés helpline (514 527-6951) is available

Considering both its expertise and knowledge of the community area in the Greater Montréal, the Information and Referral Centre of Greater Montréal has been mandated with managing a specialized helpline for the reception and integration of Syrian refugees. The Info-aide réfugiés helpline (514 527-6951) is available 70 hours per week, from 8 a.m. to 6 p.m. The Mayor made the announcement on December 8, 2015 during a press conference.

Accueil et intégration des réfugiés syriens - Montréal poursuit les préparatifs en vue de l'arrivée des premiers réfugiés et met en place la ligne Info-aide réfugiés

Montréal, le 8 décembre 2015 - Alors que les premiers réfugiés foulent le sol canadien dans le ca...


The Centre publishes periodically essential referral Directories

      Phone : 514 527-1375 Fax : 514 527-9712 Email : crgm@info-reference.qc.ca