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Our mission: to inform you and guide you
We can guide you free of charge
The Information and Referral Centre is an autonomous and bilingual non profit organization which offers free information on community resources of the Greater Montréal in terms of social security, health, employment, welfare, and recreation. The Centre directs persons seeking help in solving their problems to the appropriate agency providing the service needed. Leader in the field of information and referral, the Information and Referral Centre of Greater Montréal is recognized as a reliable source of information by the various social field workers concerned by the social problems affecting our community today. More than 25 people employees and volunteers work for the Centre. The Centre also publishes five Directories on the community services in the Greater Montréal area.
For all your social needs, call or Info-Referral service, at 514 527-1375, from 8 a.m. to 6 p.m., 7 days a week.
The Centre also manages three help-lines services: Referral Helpline for Seniors, 211 and two specialized helplines available throughout the province, 24 hours a day, 7 days a week: Drugs : Help and Referral and Gambling: Help and Referral. Yous can also consult the 211 Web page, 211 for social and community services in Laval, in Montréal, in the MRC de L'Assomption and the MRC Thérese-De Blainville,but also in Québec, Chaudières-Appalaches and the MRC de Haute-Yamaska.
Press release : 211 Day takes on its full meaning in Greater Montréal in 2018!
Press release : Launch of the 211 Greater Montréal Web Site FIRST PHASE OF THE 211 SERVICE IMPLEMENTATION IN GREATER MONTRÉAL
Press release : IRCGM Appointments
Press release : IRCGM and the MRC Thérèse-De Blainville  Together with 211 !
Press release : A major step has been taken today / 211 soon to be available to all citizens of Greater Montréal
Management of donations : Haitian Asylum Seekers
Press Release : IRCGM Publishes its 8th Edition of the Directory of Food Resources for Low Income People of Greater Montréal
Press Release: It’s Drugs: Help and Referral’s birthday!
Press release/ 211 in the RCM of Assomption : An information and referral service for citizens of the RCM
Press release: Access to Social and Community Resources of Montréal: The Data Base is Now On-Line!
Press release : 211-Day: On our way to implementing 211 on a metropolitan scale
Press release : Great news ! 211 will be implemented in the RCM of Assomption
In the News : 211 in Laval is now implemented !
The press conference launching of 211Laval.ca: photo
Mathieu Chaurette, of IRCGM, explaining the 211Laval.ca Website
211 in Laval/ IRCGM : Proud Partner of the City of Laval
Press release: We are celebrating our 60 years, come and join us!
Press release: Alcohol and drug users are worried and disarrayed
Press release: Marie Vaillant Nominated Director of Communications at IRCGM
Press release: Just a few more days before … income taxes
Press release: IRCGM offers its condolences to Mr. Jean Lapierre and Mrs. Nicole Beaulieu’s family  
In the News: Laval and IRCGM: Long live 211!
Press release: (in French) Service 211 Laval - une première dans la grande région métropolitaine
Picture: Pierrette Gagné, Executive Director IRCGM and the Mayor of Laval, M. Marc Demers
Press Release: IRCGM, proud partner of the City of Laval in the implementation of the new 211 service


Great News
211, now in Laval!

Because of our expertise in the field of info-reference for the last 60 years, IRCGMis now providing the Laval citizens with all the information that they need regarding Laval's social and community groups, and about those outside of Laval that serve their needs and this, with the help of the Web site http://www.211laval.ca and by a telephone service facilitating access to our service: the 2-1-1.

This announcement was made on March 18 by Laval’s mayor, Mr. Marc Demers at a press conference conference in the presence of Louis-Philippe Bourgeois, Chairman of the Board of IRCGM and Pierrette Gagné, Executive Director of IRCGM, Mr. Mario Régis, vice-président Social Development of Centraide of Greater Montreal, Mr. Pierre Tessier of Social Development of the City of Laval and of other distinguished guests.


  more >>

Executive message
The Year of Consolidation of a Great Project

If I wanted to characterize the year 2016, I would resume it as an effervescent year that enabled the creation of new projects in keeping with the mission that we are pursuing for the last 60 years which is to « Help through Information », not only for specialized clienteles — seniors, immigrants, the poor, homeless people — but for all citizens that need help or that face particular situations at one stage or another in their lives.

As we tackle 2017, we are now in a consolidation mode of the 211 service, our great project, that started in Laval in 2016 and that will be deployed on the metropolitan territory in 2017. By doing this, we will give to community groups and to citizens a better access to our Info-Referral service.

This is our intention and the goal that we commit to in the next few months. This is the way we are starting our seventh decade ...


The Centre publishes periodically essential referral Directories

      Phone : 514 527-1375 Fax : 514 527-9712 Email : crgm@info-reference.qc.ca