Home  |  Territory served  |  Contact  |  Français     
Our mission: to inform you and guide you
We can guide you free of charge
The Information and Referral Centre is an autonomous and bilingual non profit organization which offers free information on community resources of the Greater Montréal in terms of social security, health, employment, welfare, and recreation. The Centre directs persons seeking help in solving their problems to the appropriate agency providing the service needed. Leader in the field of information and referral, the Information and Referral Centre of Greater Montréal is recognized as a reliable source of information by the various social field workers concerned by the social problems affecting our community today. More than 25 people employees and volunteers work for the Centre. The Centre also publishes five Directories on the community services in the Greater Montréal area.
For all your social needs, call or Info-Referral service, at 2-1-1, from 8 a.m. to 6 p.m., 7 days a week.
The Centre also manages the 211 service and two specialized helplines available throughout the province, 24 hours a day, 7 days a week: Drugs : Help and Referral and Gambling: Help and Referral and the TeleCounseling service. Yous can also consult the 211 Web page, 211 for social and community services in Laval, in Montréal, in the MRC de L'Assomption and the MRC Thérese-De Blainville,but also in Québec, Chaudières-Appalaches and the MRC de Haute-Yamaska.
Press release :Nancy Rocha appointed Coordinator of the TeleCounseling Programme for Excessive Gamblers
Press release :  Happy 1-year Anniversary to 211 Greater Montréal! 
Press release: 211 Greater Montreal: Proud to Blow Out its First Anniversary Candle
Press release : 211 launches the Répertoire des services sociocommunautaires pour aînés et des proches aidants du Grand Montréal
Press release : The 211 service now implemented in the MRC des Jardins-de-Napierville
Press release : Congratulations to the Members of the new Legault Government, as well as, all Elected Members of the National Assembly
Press release : 211: A service for citizens now available on the Greater Montréal territory
Press release : 211 Day takes on its full meaning in Greater Montréal in 2018!
Press release : Launch of the 211 Greater Montréal Web Site FIRST PHASE OF THE 211 SERVICE IMPLEMENTATION IN GREATER MONTRÉAL
Press release : IRCGM Appointments
Press release : IRCGM and the MRC Thérèse-De Blainville  Together with 211 !
Press release : A major step has been taken today / 211 soon to be available to all citizens of Greater Montréal
Management of donations : Haitian Asylum Seekers
Press Release : IRCGM Publishes its 8th Edition of the Directory of Food Resources for Low Income People of Greater Montréal
Press Release: It’s Drugs: Help and Referral’s birthday!
Press release/ 211 in the RCM of Assomption : An information and referral service for citizens of the RCM
Press release: Access to Social and Community Resources of Montréal: The Data Base is Now On-Line!
Press release : 211-Day: On our way to implementing 211 on a metropolitan scale
Press release : Great news ! 211 will be implemented in the RCM of Assomption
In the News : 211 in Laval is now implemented !
The press conference launching of 211Laval.ca: photo
Mathieu Chaurette, of IRCGM, explaining the 211Laval.ca Website
211 in Laval/ IRCGM : Proud Partner of the City of Laval
Press release: We are celebrating our 60 years, come and join us!
Press release: Alcohol and drug users are worried and disarrayed


Great News
Some great news !

Finally! The complete 211 service: the telephone and the www.211qc.ca web site that group more than 5000 social and community organizations has been available on the Greater Montréal territory since April 26th, 2018.

What joy! Not only for the Information and Referral Centre of Greater Montréal team who have worked on this project for many years, but also, for Centraide of Greater Montréal, the Communauté métropolitaine de Montréal and the Québec Government who have supported and financially backed this innovative social project. However, this service is especially good news for the citizens of the cities of Montréal, the 82 municipalities of the CMM, as well as, the MRC's and the cities located outside of CMM who are 211 members and who now have easy access to the Centre.


  more >>

Executive message
Reviewing the 2013-2018 Strategic Plan

At the heart of the Strategic Plan adopted five years ago, one main challenge encompassed all others: that of renewal. This is what the Centre has been working on non-stop ever since. It is with this goal in mind that the Centre took a path of innovation and made great strides by accomplishing many plans and developments on all levels. From the start, a true technological revolution was carried out within our organization. So well in fact, that today our technology leadership is much appreciated by our partners. This comes through, namely, in our database, the www.211qc.ca web site, as well as, our information management and analysis tools.

Over the years, the Centre's team has also broadened its skills in order to pursue its transformation while adapting its intervention model to the evolution of social needs which run in parallel to the digital growth that never ceases to shake up the i...


The Centre publishes periodically essential referral Directories

      Phone : 514 527-1375 Fax : 514 527-9712 Email : crgm@info-reference.qc.ca